RESERVATION POLICY

reservation policy

DUE TO CURRENT LIMITATION IN OUR SYSTEM

We would like to advise guest to please contact front office once a booking has been made to ensure that the booking is confirmed in our system.

PS: WE APOLOGISE FOR ANY INCONVENIENCE CAUSED

FULL PAYMENT

Guest are required to make full payment upon confirmation of booking.

RESERVATION

Reservation shall be cancelled if payment is not received 4 days from date that reservation was made.

CHECKI-IN | CHECK-OUT

Check-in time is 3.00 PM - 12.00 PM

CANCELLATION

Any cancellation received within 7 days prior to arrival date will incur a charge of 30% of the booking value. Failure to arrive at hotel or property will be treated as a No-Show and no refund will be given (Property policy).

CONTACT US